Mobile iBanking - safeguarding the privacy and security of your personal information is a fundamental commitment. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By utilizing our banking services, you consent to the practices described in this policy.
1. Information We Collect
1.1. Personal Information: We collect data such as your name, contact information, government-issued identification numbers, and financial details to fulfill legal, regulatory, and operational requirements.
1.2. Transaction Information: We maintain records of your banking transactions, including transfers, payments, and account balances.
1.3. Cookies and Web Analytics: We use cookies and similar technologies to improve user experience on our website. These tools may collect information about your browsing behavior.
2. How We Use Your Information
2.1. Customer Service: Your information is used to provide customer support and address inquiries and requests.
2.2. Account Management: We use your data for managing and maintaining your accounts, including transaction history.
2.3. Legal Obligations: Compliance with banking laws and regulations necessitates data processing.
2.4. Service Improvements: Your data helps us enhance our services, tailor offerings to your needs, and develop new features.
3. Data Protection and Security
3.1. Security Measures: Mobile iBanking employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
3.2. Data Encryption: Sensitive data is encrypted during transmission and storage.
4. Data Sharing
4.1. Third Parties: We share your information with trusted third-party service providers to facilitate banking services, provided they meet strict data protection and confidentiality standards.
4.2. Legal Obligations: Data may be shared in compliance with legal requirements, such as regulatory authorities or law enforcement agencies.
5. Marketing and Communications
5.1. Marketing: With your consent, we may send you promotional communications, product updates, and relevant offers.
5.2. Communication Preferences: You can manage your communication preferences and unsubscribe from marketing communications.
6. Cookies and Analytics
6.1. Cookies: You can manage your cookie preferences through your browser settings.
6.2. Web Analytics: We use web analytics tools to improve website functionality and user experience.
7. Data Retention
7.1. Retaining Your Data: We retain your data for as long as necessary to fulfill legal, operational, and regulatory requirements.
8. Your Rights
8.1. Access and Correction: You have the right to access, correct, and update your personal information.
8.2. Data Deletion: Subject to legal obligations, you can request the deletion of your data.
9. Policy Changes
9.1. Policy Updates: This Privacy Policy may be updated periodically. We will notify you of any significant changes.
10. Contact Us
If you have questions or concerns about your privacy or data usage at MobileIB, please contact our Data Protection Officer at privacy@mobileib.online
By utilizing MobileIB's services, you consent to this Privacy Policy and its terms. Your trust is vital to us, and we are dedicated to safeguarding your data and privacy.